Prose Print Support
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Processing, Production, and Shipping Information
Processing & Production Time How long does it take to make my order? Every Prose Print item is custom-made from scratch, based on the text you personally provide - whether that is song lyrics, Bible verses, quotes, or meaningful messages. Your item is not pre-made or stored in a warehouse. ... -
We understand how important your order is. Below is how we handle common situations. How do I track my order? You can track your order anytime using our tracking page: https://proseprint.com/tools/trackorder This page provides the most up-to-date tracking details directly from the carrier. T...
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If your order arrives with any issue at all, we are here to help. Covered issues include: Damage or defects Printing errors Receiving the wrong item Quality issues related to manufacturing In these cases, we will: Remake and replace your item at no cost (no return required), or Issue a full re...
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Common Item Mistakes & Clarifications
Because every Prose Print item is handcrafted and custom-made, rare production imperfections may occasionally occur. We take full responsibility for these situations and are committed to resolving them quickly and fairly. Below are the most common production-related issues and how we handle them.... -
What if my item does not fit as expected? We understand that finding the right fit is important. Because every Prose Print item is custom-made and personalized specifically for you, completed items cannot be resold or reused. However, we want you to be happy with your purchase and offer a fair s...